Terms & Conditions

When you make a purchase from our website (Kemp Retail Ltd t/a BFR Equestrian & Country) you are indicating that you agree to be bound by our terms and conditions (your statutory rights are not affected) so please read them carefully and print a copy for your records. We may from time to time update and revise these terms and conditions, goods for sale, prices and specifications, in which case any changes will be published on this website without notice. It is up to you to ensure you regularly review and reprint them for your records as necessary.

Contracts for the purchase of products through our website will be governed by English law. Any dispute arising from, or related to, such contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Payment can be made by the methods specified. We will take every reasonable precaution to keep the details of your order and payment secure, but unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to your information. Kemp Retail Ltd do not retain details of your debit/credit card. Our online transactions are processed by PayPal & Shopify

All items for sale are subject to availability, in the unlikely event in circumstances beyond our control that we cannot fulfil your order a full refund will be given.

Delivery of your purchased goods is subject to the terms stated on our delivery page. If you are unfortunate to receive damaged or faulty goods please let us know via email within 14 days of receipt to enable us to offer you the chance to exchange your goods or refund your monies in full. For more information please see our returns section.

In the inevitable event you receive the incorrect goods and/or your order is incomplete please contact us immediately so we can rectify the situation quoting order number.

We endeavour to reproduce colours of products on this site as accurately as possible. However, due to the large number of different web browsers, screens, and individual computer configurations, colours displayed on the screen may be different to the actual item.

Kemp Retail Ltd  we will not be liable for your use of any website you may access through links from this website bfranimalfeeds.co.uk as we do not own or have control over these sites and are not responsible for any content within them. Any such links that you may find within our site are provided merely as a service to users of this website bfranimalfeeds.co.uk and their inclusion in our website does not constitute an endorsement by or affiliation with Kemp Retail Ltd  and you visit them at your own risk.

All content on this site is the property of Kemp Retail Ltd and is protected by UK and international copyright laws. All copyrights and other intellectual property rights regarding artwork, graphics, text, trademarks, logos and other content on the site are owned by Kemp Retail Ltd or are used with permission. The images and text displayed may not be copied, reproduced, republished, downloaded, modified, posted, transmitted or distributed in any way without our prior written permission.