Delivery Information

Once you have placed your order you are going to want to know the cost of your delivery and when you can expect to receive your goods. 

How much will my delivery cost?

UK Mainland Delivery options for Post and Packaging:

Free Delivery to UK postcodes if apparel and footwear items purchased are over £100, shipping will be calculated at checkout. 

Our standard shipping costs are calculated by weight and are as follows:

  • Up to 500g = £2.95
  • 500 to 699g = £3.50
  • 700 to 999g = £4.00
  • 1kg  to 2kg = £4.99
  • 2.1kg to 10kg = £6.99
  • 10.1kg to 20kg = £10.00
  • 20.1kg to 25kg = £15.00
  • 26kg and over = bulk and oversized items due to weight and size therefore please contact us by email at hello@bfranimalfeeds.co.uk for the best possible quote or use our contact us page.

Highlands, Remote & Offshore Postcodes

Where we can we will use Royal Mail due to the extra charges and restrictions imposed by courier services for some Highland, Remote and Offshore postcodes.  Most items under 2kg and/or the size of a small parcel can be delivered via Royal Mail Tracked/Signed however delivery surcharges may be applied for parcels over this size/weight, therefore, please contact us directly for the best possible bespoke quote for your item(s) and we will take your order over the telephone.  Lines are opened 8am to 8pm.

Please contact us directly by telephoning 01362 869161 or use our contact us page or email hello@bfranimalfeeds.co.uk

Highlands, Remote & Offshore Postcodes include Channel Islands, Northern Ireland, Scottish Highlands and UK Islands, as covered by the following postcode areas: AB30-38, AB41, AB44-56, BT, FK17-99, G83, GY, HS, IM, IV1-28, IV30-56, IV63, JE, KA27-28, KW1-17, PA20-49, PA60-78, PH18-26, PH30, PH31-44, PH49-50, TR21-25, ZE

VAT FREE Delivery to Channel Islands

Goods purchased direct from our online store and shipped to your home address in Jersey or Guernsey will not be subject to VAT – that’s right we will deduct VAT before you pay – just make sure your country is selected properly when checking out.

UK VAT will be deducted from your order at the checkout basket stage on our website, saving you the kerfuffle of claiming VAT back later. Bare in mind though if you live in Jersey you are liable for GST if total value of your order exceeds £135, no GST is chargeable if your total value is less than the de-minimis value of £135.

Remember it is your responsibility to check what you are responsible for regarding VAT, tariffs, customs clearance charges etc. and if any charges are applicable in your country of residence when you import goods from the UK. Extra charges may or may not be due by you the customer, BFR Animal Feeds have no responsibility or liabilities for these charges.

How long will delivery take?

We strive to provide great customer experience and are dedicated to ensuring you receive the best possible delivery service suitable to your purchase. All deliveries are made by secure courier or tracked Royal Mail. Our aim is to fulfill all orders from start to finish within 7 days. Please allow 2-5 working days for delivery.

Do I need to sign for my order?

If your item is shipped via courier than yes however, if there is a safe place the courier may, at their discretion, leave your parcel at your request. Please be aware that BFR Animal Feeds cannot be held responsible for loss or damage to any items that have been left at your request.  If your parcel is sent via Royal Mail Tracked than a signature is not usually required.  

What if I am out when my item is delivered?

If you are not in, our shipping provider will leave a card giving you the details on how you can re-arrange delivery of it is via Royal Mail you will be left a card and can arrange collection from your nearest Post Office. 

Local Collection from our Showroom

Collection of goods for local customers can be organised by prior arrangement. Just email hello@bfranimalfeeds.co.uk to arrange or telephone 01362 869161 between 8am and 8pm

Busy Periods

We all know that busy seasonal periods such as Christmas can have an impact on delivery but we will do our utmost to ensure your purchases reach you as quickly as possible. But please during these times place your order as early as you can as once your goods leave our premises they are in the hands of the delivery service.

Overseas Deliveries outside of Channel Islands & Isle of Man & Northern Ireland

Overseas orders cannot be taken on the website. Please contact us via email to hello@bfranimalfeeds.co.uk or telephone 01362 869161 or via our contact us page to see if we can deliver to your country.

And lastly

Discounts may be available for bulk orders. Please email hello@bfranimalfeeds.co.uk or call us on 01362 869161, as prices will be determined on amount of goods ordered.

Thank you for visiting our site and for shopping with BFR, any queries on above please do get in touch.